Account

How do I change my email address?

You can easily change your email address by following these directions: In the app: Go to your Account tab → Click on My Profile → Tap on your email address. → You will receive a one time use verification...

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How do I edit my profile photo?

You can change your profile photo by going to your Account tab and selecting My Profile. Then, you may click on your current photo to update it to a new photo.

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How can I reset my password?

Forgot your password? Tap on "Forgot Password?" on the login screen. An email will automatically be sent to the email address you have registered on Poshmark with directions on how to gain access to your accoun...

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How can I update my shipping address?

You may update your return and shipping addresses within the Account Tab under My Address. From here you can change your Default Shipping and Return Addresses for future orders. If you have already placed an ...

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Why don't I see any credit for referring my friends?

When you invite your friends, they get $5 Posh Credit upon signing up with your personal invite code. Once your friend has made their first purchase, we’ll let you know and give you $5 Posh Credit as a thank y...

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How do I find my own personal Poshmark webpage?

All of our users have their very own Poshmark webpage. You can find yours here: https://poshmark.com/closet/insert_your_username_here. Your website can also be found by signing in to your account on Poshmark.c...

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Can I put my closet on hold?

When Vacation Hold is on, your listings will not be available for purchase. However, your listings can still be viewed, liked, commented on, and shared. If you are using Poshmark via the app, you may put your...

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How can I change my email notification settings?

If you would like to adjust your email notifications from Poshmark, you may turn them on or off through your account with the following steps: In the app: 1. Go to your Account tab and click on Notifications 2...

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Can I change my username?

Currently, there is no option to change your username through the app. However, if you would like a different username, please contact us here for further assistance!

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How do I change my photo privacy settings?

To change your photo privacy settings, go to your device Settings → Privacy setting → Photos. Find Poshmark and make sure that the setting is set to "On."

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