Buying

How do I buy on Poshmark?

Once you've found an item you're ready to purchase, you can press the blue Buy Now button, or make an offer for a lower price using the Offer button. You will then be prompted to input your payment and shipment...

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What are the shipping rates on Poshmark?

Poshmark provides a flat rate of $6.49 for expedited shipping on all orders. Shipping is paid for by the buyer. All orders are shipped using United States Postal Service 1-3 day Priority Mail. Although we use U...

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When can I expect to receive my order?

Please allow 1-2 weeks to receive your order. After you place your order, we work behind the scenes with the seller to get your order to you as soon as possible. Once the package is scanned into the mail stream...

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What should I do when I receive my order?

Once your package has been delivered, please ensure your purchase is as described within the listing by carefully looking it over. If everything is okay with your order, accept the order so that we can release ...

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How do I cancel my order?

If your order has not been shipped after 7 days from the time it was purchased, you will be able to cancel the order for a full refund on the 8th day after the order was purchased. Please note that we are unab...

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I never received my order. What should I do?

You are protected every time you place an order on Poshmark with Posh Protect. If your order never arrives, we'll refund you your payment. First, check to see if your order has shipped. You can do this by goin...

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How do I purchase a bundle?

To start a bundle on the app, click on the Add to Bundle button within the listing details, or on the action icon in the top right of the listing page. You can also long press (hold down) on the listing and add...

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How can I trust buying on Poshmark?

You are protected every time you place an order on Poshmark with Posh Protect. When you purchase an item on Poshmark, we keep your payment safe until you tell us you've received your order. If your item does no...

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I purchased an item, but did not receive an email confirmation. What do I do?

If you have placed an order and have not received an order confirmation email, please verify that you have the correct email address on file by going to the Account Tab and selecting My Profile. We also recomme...

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Oops! I accidentally purchased an item. What should I do?

You may cancel your order through the app within 3 hours of the order being placed. To cancel an accidental purchase, please see the following steps: Step 1: Click on your Account Tab Step 2: Select My Purch...

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