What should I do if someone asks me to take a transaction offline?
Purchasing or selling an item listed on Poshmark using any means other than Poshmark checkout is called an "offline transaction" and is prohibited.
When payment for the full value of the item is not exchanged through the Poshmark system, we cannot guarantee that both parties will ship and transact as promised. If we don't process payment, we aren't able to refund the buyer and if something goes wrong (for example, if the seller never ships your item or the item you receive is not as described in the listing). As a result, our Posh Protect buyer protection program does not cover offline transactions. In addition, if we don’t process payment, we can't guarantee that the seller receives their earnings if they deliver the item as described.
Taking transactions offline is harmful and hurts everyone who plays by the rules. Members who take transactions offline may have their future buying and selling privileges restricted on Poshmark.
If you are approached to take a transaction offline, please contact us immediately here.
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