I just made a sale! How do I ship?
Congratulations on your sale! When your item sells, we automatically send you a pre-paid, pre-addressed USPS Priority Mail shipping label. Please ensure you use our shipping label to ship out your order to avoid any delay in receiving your earnings, as each label has a tracking number connected with the order for us to track on our end. Even if the same buyer purchases multiple orders from you, we do ask that you ship each order with its corresponding shipping label. If our shipping label is not used, we cannot compensate or reimburse users if a package is lost in transit since we will not have access to any tracking information.
When you receive the Poshmark shipping label, we recommend you print it out and ship out your sale as soon as possible, as the buyer is eagerly awaiting their item! Most of our sellers ship within 2 days of purchase. If you are unable to ship within 2-3 days of the order date, we recommend requesting a new shipping label to avoid any problems with USPS shipping. To request a new shipping label, go to your Account tab → My Sales → select the order you are shipping → Resend Shipping Label.
If your sale remains unshipped by the 7th day, the buyer can cancel the order, and you will likely lose your sale and earnings. If your order is going to be delayed by more than 7 days, we recommend commenting directly on the listing that was purchased to let your buyer know of the shipping delay. Poshmark reserves the right to automatically cancel any order that remains unshipped by the 21st day after purchase.
Any orders over $500 will be processed by our Posh Concierge service and will be shipped to our headquarters first for verification.
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